Introduction
AutoProof Europe provides vehicle history report previews and paid report services for customers in the UK and Europe. This Privacy Policy explains how we collect, use and protect your personal data when you use our website, contact forms, checkout and support services.
By using our website, you agree to this Privacy Policy and our use of data as described below.
Information We Collect
We may collect your name, email address, phone number, vehicle registration or VIN, selected country, billing address, order details, payment status, IP address and support messages.
- Contact details you submit through forms.
- Checkout details needed to process your order.
- Technical information such as IP address and browser information.
How We Use Your Data
We use your data to process vehicle report orders, save enquiries in the admin panel, provide customer support, manage payments and improve website security.
| Purpose | Data Used |
|---|---|
| Process orders | Contact, billing and vehicle details |
| Customer support | Messages, email and phone |
| Security | IP address and technical logs |
Sharing & Disclosure
We do not sell personal data. We may share limited data with payment processors, hosting providers, IT support providers, legal advisers or authorities where required by law.
Payment details are handled by Stripe. We do not store full card numbers on our server.
Data Retention
We retain order and message data for as long as necessary to provide service, resolve disputes, comply with legal obligations and maintain business records.
Your Rights
Depending on your location, you may request access, correction, deletion, restriction, objection or portability of your personal data. Contact us at support@autoproofeurope.com to make a request.
Security
We use reasonable technical and organisational safeguards, including secure server-side Stripe API handling, database access controls and encrypted HTTPS where configured by your hosting provider.
Children’s Privacy
Our services are intended for adults and vehicle buyers. We do not knowingly collect information from children.
International Transfers
Your information may be processed by service providers outside your country. Where required, we rely on appropriate safeguards to protect your data.
Contact Us
Email: support@autoproofeurope.com
Phone: +44 7988520215
Address: 8964 Kings Road, West London, W58 4MO